Welcome to Ask Us Computer Services


The Windows Installer Service is responsible for the installation of software on a computer, the maintenance and repair of that software and if necessary, it's removal. Software that is to be installed on a Windows computer must adhere to certain rules so that all software can function cooperatively without error. The Windows Installer Service enforces these rules so that no installation causes faults or corruptions with any other software that resides on a Windows computer.

Most times when you buy or download software and install it, you will encounter the Windows Installer. It guides the user through an installation, maintenance, repair or uninstallation process with ease and only ever asking for a simple click of a next or finish button. Without this service, users would have to unpack the files of a program, create the directories and folders they will be stored in, place the program files in those directories, and register the files in the system registry.

Occasionally, the Windows Installer Service encounters an error that could be caused by:

  • The procedure used to install or update the program may not have completed successfully.

  • Installation media such as the CD or DVD might be dirty, scratched or otherwise unreadable by your CD or DVD reader.

  • One or more programs currently running on your computer could be interfering with the installation process.

  • The method used by the uninstallation process may not have completed successfully or is still running and interfering with the uninstallation.

Ask Us can help by diagnosing problems with the installer and getting that pesky software on the computer where it belongs!


Ask Us also has extensive experience with:

  • QuickBooks and other Intuit products
  • Microsoft Office Products
  • Also a whole host of software that is either free (i.e. Open Office) or Shareware (where you make a donation)
  • We can also customize software to fit your personal needs. 
  • Virus Removal
  • Tune Up
  • Data Recovery
  • Installation